Who We Are
Stroud™ Water Research Center operates https://shop.monitormymatershed.org and other websites. Stroud Water Research Center is located in Avondale, Pennsylvania, USA; for more information visit https://www.stroudcenter.org.
It is our policy to respect your privacy regarding any information we may collect while operating our websites.
What Personal Data We Collect and Why We Collect It
Non-Personally-Identifying Information
Like most website operators, Stroud Water Research Center collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request.
Our purpose in collecting non-personally identifying information is to better understand how our visitors use the website. From time to time, Stroud Water Research Center may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Personally-Identifying Information
Certain visitors to our websites choose to interact with Stroud Water Research Center in ways that require us to gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. For example, we ask visitors who register accounts their email address.
Those who engage in transactions with Stroud Water Research Center are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Stroud Water Research Center collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Stroud Water Research Center.
Stroud Water Research Center do not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Contact Forms/Email Communications
Some visitors to Stroud Water Research Center’s websites choose to interact with us by submitting personally-identifying information through a contact form or by emailing an address administered by Stroud Water Research Center. Contact data is not stored in the website database but is transmitted via email to select Stroud Water Research Center employees and affiliated individuals that need to know that information in order to respond on Stroud Water Research Center behalf.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
What Rights You Have Over Your Data
If you have an account on this site, you can request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where Your Data is Sent
User registrations may be checked through an automated spam detection service.
How Long We Retain Your Data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Stroud Water Research Center uses cookies to help us identify and track visitors, their usage of our websites, and their website access preferences.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Our payment processor, Stripe, also sets cookies during the payment process.
Use of Our Store
We collect information about you during the checkout process on our store.
What We Collect and Store
While you visit our site, we’ll track:
- Products you’ve viewed: We’ll use this to, for example, show you products you’ve recently viewed.
- Location, IP address and browser type: We’ll use this for purposes like estimating taxes and shipping, if any.
- Shipping address (if required): We’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order.
- Respond to your requests, including refunds and complaints.
- Process payments and prevent fraud.
- Set up your account for our store.
- Comply with any legal obligations we have, such as calculating taxes.
- Improve our store offerings.
A user account is created when you purchase an item from our store. We will store your name, address, and email, which will be used to populate the checkout for future orders.
For the purposes of processing recurring subscription payments, we store the customer’s name, billing address, shipping address, email address, and credit card/payment details.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. This includes your name, email address, and billing and shipping addresses.
Who on Our Team Has Access
Members of our team have access to the information you provide us. Our team members have access to this information to help fulfill orders, process refunds, and support you. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased, and where it should be sent.
- Customer information like your name, email address, and billing and shipping information.
Payments
We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.
Please see the Stripe Privacy Policy for more details.
Analytics
Stroud Water Research Center uses Google Analytics to collect statistics about the behavior of visitors to their websites. To ensure that Google Analytics does not store personally-identifying information from our websites, IP address anonymization is enabled and tracking of demographic and User-ID information is disabled. Stroud Water Research Center may display aggregated statistics publicly or provide them to others. Google Analytics data is retained indefinitely. To prevent your data from being used by Google Analytics, you may install a Google Analytics Opt-Out Browser Add-On.
Protection of Certain Personally-Identifying Information
Stroud Water Research Center discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on our behalf or to provide services available at our websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors, and affiliated organizations may be located outside of your home country; by using Stroud Water Research Center’s websites, you consent to the transfer of such information to them.
Stroud Water Research Center will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors, and affiliated organizations, as described above, Stroud Water Research Center discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order, or other governmental request, or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Stroud Water Research Center, third parties, or the public at large.
If you are a registered user of a Stroud Water Research Center website and have supplied your email address, we may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with us and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.
Stroud Water Research Center takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.
Business Transfers
If Stroud Water Research Center, or substantially all of its assets, was acquired, or in the unlikely event that Stroud Water Research Center goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Stroud Water Research Center may continue to use your personal information as set forth in this policy.
Privacy Policy Changes
Although most changes are likely to be minor, Stroud Water Research Center may change the Privacy Policy from time to time, and at our sole discretion. Stroud Water Research Center encourages visitors to frequently check this page for any changes to the Privacy Policy. If you have a shop.monitormywatershed.org account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
For concerns about our privacy policy, please contact us.
